User Support and Training:

• Providing support for end-users.
• Conducting training sessions for employees on IT best practices.

Data Backup and Recovery:

• Implementing regular data backup procedures.
• Planning and executing data recovery strategies.

Software Installation and Updates:

• Installing and configuring business software.
• Ensuring timely updates and patches for software applications.

Security Measures:

• Installing and updating antivirus software.
• Implementing security policies to protect against malware and unauthorized access.

Network Setup and Configuration:

• Establishing and configuring local area networks (LANs).
• Setting up routers, switches, and firewalls.
• Configuring wireless networks for secure connectivity.

Email Configuration:

• Setting up and configuring business email accounts.
• Managing email security and spam filters.

Computer Management:

• Installation and configuration of Windows Server.
• Managing user accounts and permissions.
• Setting up file and print services.

• Diagnosing and resolving hardware issues.
• Performing regular maintenance on computers and peripherals.

Remote Desktop Services:

• Setting up and managing remote access for employees.
• Ensuring secure remote connections.

Troubleshooting and Technical Support:

• Diagnosing and resolving IT-related issues promptly.
• Providing technical support for software and hardware problems.

Cloud Services Integration:

• Integrating and managing cloud services.
• Migrating data and applications to the cloud.

Mobile Device Management:

• Configuring and managing mobile devices.

Hardware Maintenance