List of Services

User Support and Training:

  • Providing support for end-users.
  • Conducting training sessions for employees on IT best practices.

Data Backup and Recovery:

  • Implementing regular data backup procedures.
  • Planning and executing data recovery strategies.

Software Installation and Updates:

  • Installing and configuring business software.
  • Ensuring timely updates and patches for software applications.

Security Measures:

  • Installing and updating antivirus software.
  • Implementing security policies to protect against malware and unauthorized access.

Network Setup and Configuration:

  • Establishing and configuring local area networks (LANs).
  • Setting up routers, switches, and firewalls.
  • Configuring wireless networks for secure connectivity.

Email Configuration:

  • Setting up and configuring business email accounts.
  • Managing email security and spam filters.

Computer Management:

  • Installation and configuration of Windows Server.
  • Managing user accounts and permissions.
  • Setting up file and print services.
  • Diagnosing and resolving hardware issues.
  • Performing regular maintenance on computers and peripherals.

Remote Desktop Services:

  • Setting up and managing remote access for employees.
  • Ensuring secure remote connections.

Troubleshooting and Technical Support:

  • Diagnosing and resolving IT-related issues promptly.
  • Providing technical support for software and hardware problems.

Cloud Services Integration:

  • Integrating and managing cloud services.
  • Migrating data and applications to the cloud.

Mobile Device Management:

  • Configuring and managing mobile devices.

Hardware Maintenance

  • Update hardware as needed
  • System cleaning
  • Thermal paste application

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